The Center for Healthcare
Leadership was established to provide multidisciplinary consultation, research and
educational services to the leaders of healthcare organizations undergoing major change.
Surviving in the current healthcare environment means
changing. Succeeding means changing faster than your competition.
The increasing rate of change in the current
healthcare environment requires todays healthcare leaders to manage in new ways. We
believe that to succeed in the future, leaders must produce optimal performance by
creating an organizational culture that fosters commitment to people and services.
The best solutions to organizational problems ultimately
come from within the organization. External resources are best used to accelerate and
facilitate organizational learning, knowledge transfer and change implementation.
Solutions to organizational problems often exist
unrecognized within the organization itself. We supplement the existing skills and
knowledge base of our clients so they can identify key problems and develop effective
solutions. Unless these endeavors are done in partnership with the client, there is little
chance of achieving effective implementation. Our focus is on facilitating and
transferring knowledge to help organizations access their own expertise and utilize their
internal capacities to implement change.
Clients are best served by a flexible multidisciplinary
network of professionals dedicated to serving their long-term interests.
Both breadth and depth of understanding are vitally
important in successfully managing change. The Center staff draws upon a variety of
educational and functional backgrounds: management, strategy, organizational design, human
resource management, marketing, management psychology, anthropology, sociology,
information services and quality management.
Implementing and sustaining change are the most important
and often neglected aspects of a comprehensive change process.
Our services are carefully designed to ensure that
the benefits of the change initiative are realized. Such efforts to sustain and
consolidate the benefits of a change initiative represent a critical, often neglected,
part of the process of achieving effective change.