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   R. Gilkey

    C. Frame

    E. Franklin

    G. Lieberman

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The Center for Healthcare Leadership was established to provide multidisciplinary consultation, research and educational services to the leaders of healthcare organizations undergoing major change.

Surviving in the current healthcare environment means changing. Succeeding means changing faster than your competition.

The increasing rate of change in the current healthcare environment requires today’s healthcare leaders to manage in new ways. We believe that to succeed in the future, leaders must produce optimal performance by creating an organizational culture that fosters commitment to people and services.

The best solutions to organizational problems ultimately come from within the organization. External resources are best used to accelerate and facilitate organizational learning, knowledge transfer and change implementation.

Solutions to organizational problems often exist unrecognized within the organization itself. We supplement the existing skills and knowledge base of our clients so they can identify key problems and develop effective solutions. Unless these endeavors are done in partnership with the client, there is little chance of achieving effective implementation. Our focus is on facilitating and transferring knowledge to help organizations access their own expertise and utilize their internal capacities to implement change.

Clients are best served by a flexible multidisciplinary network of professionals dedicated to serving their long-term interests.

Both breadth and depth of understanding are vitally important in successfully managing change. The Center staff draws upon a variety of educational and functional backgrounds: management, strategy, organizational design, human resource management, marketing, management psychology, anthropology, sociology, information services and quality management.

Implementing and sustaining change are the most important and often neglected aspects of a comprehensive change process.

Our services are carefully designed to ensure that the benefits of the change initiative are realized. Such efforts to sustain and consolidate the benefits of a change initiative represent a critical, often neglected, part of the process of achieving effective change.